Privacy Policy
Last Updated: March 2025
zalroniveta takes your privacy seriously. We know you're trusting us with sensitive financial information, and we don't take that lightly. This policy explains what we collect, why we need it, and how we protect it. We've written this in plain English because legal jargon helps nobody.
Who We Are and What This Covers
zalroniveta operates from 220 Hunter St, Newcastle NSW 2300, Australia. We provide financial record management services to individuals and businesses across Australia. This policy applies to all information collected through our website, mobile applications, and any related services.
We comply with the Australian Privacy Act 1988, including the Australian Privacy Principles (APPs). If you have questions about how we handle your data under Australian law, get in touch with us directly.
Information We Collect
Information You Give Us Directly
When you create an account or use our services, you share information with us. This includes:
- Your name, email address, phone number, and postal address
- Financial records and transaction data you upload or input
- Payment information when you subscribe to premium features
- Communications you send to our support team
- Feedback, survey responses, and review content
Information We Collect Automatically
Like most online services, we gather technical data when you use our platform:
- Device information (browser type, operating system, device identifiers)
- IP address and general location data
- Usage patterns (pages visited, features used, time spent)
- Cookies and similar tracking technologies
Note: We don't sell your personal information to third parties. Never have, never will. Your financial data stays between you and us.
How We Use Your Information
We use the data we collect for specific, legitimate purposes:
| Purpose | Why It Matters |
|---|---|
| Service Delivery | To provide the financial record management features you signed up for |
| Account Management | To create and maintain your account, process payments, and handle subscriptions |
| Customer Support | To respond to your questions and resolve issues |
| Security & Fraud Prevention | To protect your account and detect suspicious activity |
| Service Improvement | To understand how people use our platform and make it better |
| Legal Compliance | To meet our obligations under Australian financial regulations |
We occasionally send service-related emails about updates, security alerts, or changes to our terms. You can't opt out of these because they're essential to the service. Marketing emails are different—you can unsubscribe from those anytime.
Sharing Your Information
We share your data only when necessary and always with care:
Service Providers
We work with trusted companies that help us run our platform. These include cloud hosting providers, payment processors, and email service providers. They can only use your data to provide services to us, not for their own purposes.
Legal Requirements
We may disclose information if required by Australian law, court order, or government request. We'll push back on overly broad requests and notify you when legally permitted.
Business Transfers
If zalroniveta merges with or is acquired by another company, your information would transfer as part of that transaction. You'd be notified beforehand.
We don't share your financial records with marketing companies, data brokers, or anyone else who might misuse them. Your transaction data stays confidential.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information:
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide it within 30 days.
Correct Inaccuracies
If information we hold is wrong or outdated, you can ask us to fix it. Most account details can be updated directly in your settings.
Delete Your Account
You can close your account anytime. We'll delete your data within 90 days, except where we're legally required to keep records.
Object to Processing
You can object to certain uses of your data, like marketing communications or analytics tracking.
Data Portability
You can export your financial records in standard formats to use with other services.
Withdraw Consent
If we're processing data based on your consent, you can withdraw that consent whenever you want.
To exercise any of these rights, email us at help@zalroniveta.com. We'll verify your identity and respond within 30 days. There's no fee unless your request is clearly excessive or repetitive.
Data Security
We take security seriously because your financial data deserves protection. Here's what we do:
- All data transmitted between your device and our servers is encrypted using TLS 1.3
- Financial records are encrypted at rest using AES-256 encryption
- Our systems undergo regular security audits by independent firms
- Access to your data is restricted to authorized personnel only
- We monitor for suspicious activity and unauthorized access attempts
- Regular backups are stored in geographically separate locations
No system is completely impenetrable. If a data breach occurs, we'll notify affected users within 72 hours and report to the Office of the Australian Information Commissioner as required.
Data Retention
We keep your information only as long as necessary:
- Active accounts: Data is retained while your account remains open
- Closed accounts: Most data is deleted within 90 days of account closure
- Financial records: Some records must be kept for 7 years under Australian tax law
- Support communications: Retained for 3 years for quality assurance
- Technical logs: Kept for 12 months for security and troubleshooting
After these periods, data is either permanently deleted or anonymized so it can't be linked back to you.
Cookies and Tracking
We use cookies to make our service work properly. Some are essential, others help us improve things.
Essential Cookies
These keep you logged in and remember your preferences. You can't turn them off without breaking core functionality.
Analytics Cookies
These help us understand how people use our platform. We use this data to fix problems and add features people actually want. You can opt out through your browser settings.
Managing Cookies
Most browsers let you control cookies through their settings. Blocking all cookies might make some features unavailable. We don't use advertising cookies or share tracking data with ad networks.
International Data Transfers
Your data is primarily stored on servers located in Australia. Some service providers we work with may process data outside Australia. When this happens, we ensure appropriate safeguards are in place through:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions recognizing equivalent privacy protections
- Additional security measures for sensitive financial data
We don't transfer data to countries with inadequate privacy protections.
Children's Privacy
zalroniveta is designed for adults managing financial records. We don't knowingly collect information from anyone under 18. If we discover we've accidentally collected data from a minor, we'll delete it immediately.
If you're a parent who believes your child has given us personal information, contact us at help@zalroniveta.com.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a notice on our website.
The "Last Updated" date at the top shows when we last modified this policy. Continuing to use our service after changes take effect means you accept the updated terms.
Third-Party Links
Our service may contain links to external websites. We're not responsible for the privacy practices of those sites. When you click a link that takes you away from zalroniveta, read that site's privacy policy before sharing information.
Questions or Concerns?
If something in this policy isn't clear, or if you want to exercise your privacy rights, reach out to us. We're here to help.